Invoice reminders and late fees

Automatic reminders

Reminders are on unless you turn them off, in Settings, under Emails.

• 3 days before the due date (when the invoice gives at least 7 days)
• The day after it's due
• Then once a week, up to 3 reminders

They stop as soon as the invoice is paid. To stop them for one invoice, click Stop reminders for this invoice. To stop them for a customer, tick No reminder emails on their card.

Late fees

1. Open Settings and choose Invoices.
2. Under Late fees, turn on Add late fees to unpaid invoices.
3. Choose a percentage or a fixed amount.
4. Choose how many days after the due date: 7, 14, 30, 60 or 90.
5. Tick Charge again every 30 days until paid if you want it repeated, up to 3 times.
6. Click Save late fees.

A late fee is its own small invoice, emailed to the customer. A note about late fees is printed on your invoices, and only invoices issued after you turn them on are charged. To spare a customer, tick No late fees for this customer on their card.

Automatic reminders are on Full Suite. Late fees are on every plan.