Help

Getting started

How do I start?

Sign up free at mightycrews.com/signup. No card is needed. A short guide then sets up your logo, sales tax, ways to get paid and your team.

How does my crew get in?

Invite them from Team in the app. They get an email, choose a password and open their day on a phone or tablet, with the day's visits ready.

Can I bring my customers over?

Yes. Import customers, your price book, unpaid invoices, upcoming visits and past jobs from a spreadsheet. Coming from Jobber or Housecall Pro? Send us your exports from the app and we'll set it all up for you, free.

Quotes

Can I give customers options?

Yes. Add good, better and best options and optional lines. The customer picks one and approves it online, and you see exactly what they chose.

Can I take a deposit?

Yes. Ask for a deposit on the quote, and the customer pays it by card when they approve.

Can the crew quote on site?

Yes. Your field team can write a quote with options from their phone or tablet during the visit.

Scheduling and dispatch

How do I book work?

Put visits on the calendar by person, and drag a job onto someone's day to book it. Each person sees their own day on their phone or tablet.

Do customers get reminders?

Yes. Customers get visit confirmations and reminders by email. On Full Suite Plus they also get them by text, along with "On my way" messages.

Can I set up repeat work?

Yes, on Full Suite. Repeat a job weekly, every two weeks, monthly, quarterly or yearly, and move a rained-out day's visits in one step.

Invoices and payments

How do customers pay?

Send the invoice from the job in a tap. Customers pay by card from the invoice, save a card for autopay, or pay you by cash, check or bank transfer, which you record in the app.

What do card payments cost?

Stripe's card fee (2.9% + 30¢) plus MightyCrews' 0.5%, never more than $99 a month. Your customers pay the invoice amount, with nothing added.

Does it work with QuickBooks or Xero?

Yes. On Full Suite, invoices, payments and credits sync to QuickBooks Online or Xero automatically.

The crew app

Is there an app to download?

MightyCrews runs in the browser on any phone, tablet or computer, so there's nothing to install. Our phone app is coming.

What can the crew do?

See their day, get directions, send "On my way", start and finish visits, add photos and notes, use the price book, write quotes, and send invoices if you allow it.

Is it in Spanish?

Yes. Crew screens are in English or Spanish.

Your customers' accounts

How do customers sign in?

They open their account straight from any quote or invoice email. They can see visits, approve quotes, pay invoices, save a card and book again.

Can customers book online?

Yes, on Full Suite. Customers pick a service and a time from your website or their account, and you confirm it or let some services book straight in.

Plans and billing

Is Free really free?

Yes, for as long as you like. We earn our 0.5% when your customers pay you online, and never more than $99 a month.

Who counts as a field worker?

Anyone booked on visits or tracking time on jobs, including you if you work in the field. Owners, dispatchers, office staff and bookkeepers are always free.

Can I try the paid plans?

Yes. Full Suite is free for your first 30 days, no card needed. Plans are monthly and you can cancel any time.

Getting help

How do I reach support?

Open Help & support in the app and write to us; replies usually come within 12 hours. Or email support@mightycrews.com and we'll reply within one business day.

Are there videos?

Yes. See short videos of a real job from quote to paid, setting up, and a day on the crew's tablet on the Videos page.